The doctors and the ladies who assisted the doctor...

The doctors and the ladies who assisted the doctors are very nice and professional. Ive been going to this clinic for 3 years and never had an issue until now . The lady who check their insurance and does there billing is very rude , unprofessional and very insensitive to others . She insured me twice that my insurance would cover a procedure that they basically talked me into getting and when it came down to it my insurance told me that they let the clinic know that they would not cover it before it was done . Anyway I got the procedure done and now I have to pay for it which is cool but not cool but it has to get paid so Im not mad about that at all . Im upset at the unprofessionalism that I Ve experienced . I let the lady know that i will be paying for it monthly due to me not having 1055 dollars at 1 time and she told me if I didn t have it paid off in 120 days she was going to put it on my credit. I let her know that i cant pay it all at once due to me paying for my mom and my 2 sisters funeral right now and she hung up in my face . She didn t say bye or sorry to hear that nothing just hung up the damn phone . Needless To say I will be paying them off and not returning due to her lack of professionalism . Im not sure if she hate her job or shes just mentally challenged but she for sure need a lesson In customer service!