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Ashleigh Wainstein

3 years ago

Terrible attitude towards customers and a complete...

Terrible attitude towards customers and a complete lack of professionalism. They do not have a liquor license so they charge a massive premium on alcohol consumed on the premises which is fine BUT when they neglect to inform customers upon arrival/ordering they'll still argue and get defensive. We paid our bill and just expected some sort of understanding, we were met with passive aggressive nonchalance, they're clearly not phased about winning customers back after a negative experience. Franshhoek has 100s of beautiful farms with superb wine, food, views AND service, just not this one.

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