i booked the 2-bedroom with a pool villa for 4 peo...

i booked the 2-bedroom with a pool villa for 4 people.The check-in time (15:00) kept on delaying to almost 17:00, and when we finally got in to the villa, the room looked so different from those shown on their website. We were very disappointed. However, the manager who handled us very kindly, and she was the only plus for the resort.