Rebecca Seguerre

Review of The Neat Company

My Customer Care Specialist was Alvi, who was very...

My Customer Care Specialist was Alvi, who was very pleasant, easy to communicate with, very courteous and helpful and who provided me with the answer to my question of can use my Neat scanner, which has a retired legacy software, without a service subscription. I was happy to learn from Alvi that it is possible to use my Neat scanner for saving PDF documents, and opting for a subscription service later. And Alvi further provided me with the links that I needed to download the drivers and the software to do so. Five Stars for Alvi!