Jennifer Thompson

Review of Pediatric Emergency Medicine A...

I just got back from Scottish Rite for a minor sur...

I just got back from Scottish Rite for a minor surgery for my 4 year old son. I cannot be more pleased with everything from check in to check out. I was terrified, as any mother would be when their child has to be put under for surgery but the nurses and staff were so friendly and comforting. They made it seem so easy and explained every thing they were doing step by step. We arrived 2 hours before the surgery and within those 2 hours, we only spent 15 minutes in the waiting room, and then each person working on my son came in one at a time to introduce themselves. First the nurse practitioner, then the plastic surgeon, then the anesthesiologist, then the after care nurse, among others. The nurses were amazing and spent a lot of time explaining things and even taking time to have small talk about their own selves, kids, lives, etc. 2 hours flew by and my mind was off the surgery for most of it.

Afterward, the nurse was so sweet to my son and made sure he was comfortable. I went in on a Tuesday, which unknowingly is when teenage volunteers come around to all the post-op rooms with a wagon FULL of toys for the children to pick from. They were not cheap toys either, as my son found a toy he has been wanting that cost around $40, and of course, he went from groggy to excited. It was just an amazing experience and I will never go anywhere else for any emergencies or medical needs (hopefully we won't need to though).