DON'T USE THIS SERVICE IF YOU HAVE SOMEWHERE IMPOR...

DON'T USE THIS SERVICE IF YOU HAVE SOMEWHERE IMPORTANT TO GO! Called at 2.15pm to get to an appointment at 3pm (a 5 minute drive away). Told it would be about a 5 to 10 minute wait. After 30 minutes the taxi still had not arrived. Called back and told that nobody knew anything about the first booking. Told to wait another 5 minutes, waited 20 minutes and again, nobody arrived. Called up to cancel, given no apology or explanation. Missed the 3pm appointment to collect important legal documents and cannot arrange another before leaving the country tomorrow. Completely unreliable service!!! Called Swift Private Hire, the taxi arrived in less than 5 minutes. Too late to collect documents but had a lovely, pleasant and reliable service with Swift all the way to Edinburgh.