Steve Evans

Review of Total merchant services

Don't use these CROOKS! First of all WE had an acc...

Don't use these CROOKS! First of all WE had an account for over 7 years we never had a problem until 2016 and 2017. This company charged us for 2 machines for over a year 1/2 PLUS some other fake fee's then we try to get OUR money back and response from them is only a 3 month refund can be issued we spoke to many supervisors finally we reached out to Better Business Bureau wrote a complaint also wrote to the feds reporting Wells Fargo, Total Merchants, and Money Tree. Next they turned our machines off without notice so we didn't have a new merchant in place yet cost us money for a few days until we could run cards again with a new merchant.. We still never got the $1400.00 reimbursed to us. They must of got n
ew management or they changed hands because never before did they ever rip us off like this. RUN BEWARE DON'T DO IT FIND A MERCHANT WHO PUTS THE CUSTOMER FIRST AND WON'T RIP YOU OFF!