Columbus Worthington Air is 2 for 2 in superior pe...

Columbus Worthington Air is 2 for 2 in superior performance. I had such a great experience with Columbus Worthington Air about 5 years ago at my previous residence going through a service call that ended up in a new furnace and A/C. Since then, I have moved to a new residence but I still have maintained their service plan and trust nobody else. When they came out a few weeks ago for a pre season check of my furnace at my new residence, I knew my furnace would need to be replaced but I was hoping to get another year out of it. Lee, service technician, delivered the news that I had a crack in my heat exchanger. He didn t just tell me, he took the time to show me. He had pictures on his camera of what a crack looked like. He made sure I understood what it looked like and then he took his camera to show me where the crack was in my furnace. I made the decision the repair wasn t worth the cost being I knew the furnace would need to be replaced. Within two hours (7:30 pm)Mike Brooks was at my door looking over my furnace and duct work to analyze what size I needed to be the most efficient (energy efficient and cost effective). I asked him to look at my A/C unit Because it was about 10 yrs old and it was hard to cool one of my upstairs rooms. Turned. Out my A/C unit was undersized. He took time to show me all my options, even braking down cost by just a furnace install, both furnace and A/C, and what it would cost if I installed the furnace now and waited to install the A/C down the road. He provided all the information I needed to make an informed decision. I decided to go with replacing both the furnace and A/C. I believe at a great price as well based on what I paid for my furnace and A/C at my previous home 5 years ago (and at that time I thought I got a great deal). The next day (Saturday morning) the installers where at my house a 9:30 and installed the new furnace and A/C. Adam Slone and Steven Evans worked the entire day. It took them a little longer than they expected but it was because they wanted to make sure the job was done right. After the install, they walked me through everything they had done. In my mind, I thought they could have cut corners just to get the job done but they didn t. I could tell they took pride in their work and I couldn t be happier.

Columbus Worthington Air has a logo on their shirts that says something like you can t have trust with out Us and that is true. I have had two install experiences with Columbus Worthington Air at two different houses and I can tell you I will not trust anyone else but them. Having two different teams of technicians, sales, and installers but the same exact outstanding service experience tells me the entire Company is doing it right. If you are reading this review looking for a HVAC company, don t waste any more of your time and go to Columbus Worthington Air.