This is the absolute worst experience I have had w...

This is the absolute worst experience I have had with a hotel.
I ordered and booked 3 rooms. I had the confirmation and they didn t have 3 rooms but 2. I came to grips and asked for sheets on the pull out bed. They brought to one room at 6:00 pm. Still waiting on the other room.
The gal said I have called too many times and they are to busy. They also said we had to make our own bed because they are to busy.
Still waiting for pillow. The so called manager said to quit calling and actually hung up on me after stating to talk with an manager.
I m not upset because of the room mistake or the blankets taking forever. I m upset that I was hung up on. I m upset that the customer service is so poor that I will never stay or recommend this hotel.
It s like someone else will take our place and so who the hell cares.
Super frustrating and upsetting. I spent more time trying to get pillow and blankets than anything else. This is what I was delivered at 11:45 pm. Where is the damn pillow and blanket. Please come back soon