I have to say, I am thoroughly shocked by these re...

I have to say, I am thoroughly shocked by these reviews. My experience has been really good. My doctors have no problem getting anything approved, all my doctors and my pharmacy accept the plan, I have had 2 issues with being billed by the doctor, and they contacted the doctors office and fixed that. I have $8000 treatments every 8 weeks, and they approved them quickly and always paid on them. I was in the hospital twice, and they covered everything. The only complaint I have is their website/app. Not only is it set up badly, but I haven't been able to get on in weeks. It won't accept my login info and I try to re-register, and it doesn't recognize me. I think they updated it, because I couldn'd see most of my claims, and they said they were working on the problem, and now I can't get on at all. But I can't diss the coverage. It has been excellent for me.