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Alexandra Reed

3 years ago

If I could give no stars I would. The Virginia Bea...

If I could give no stars I would. The Virginia Beach Jail treats their inmates like animals. All of the staff and officers give little to no help when you call for information. I have been hung up on by the sheriffs office and been left on hold for 45 minutes by the visitation center until eventually having them hang up on me too. I never usually leave reviews but after today I felt it necessary. I had a visit canceled on Monday because their visitation machines were down, so I moved it to Wednesday. Today I looked at my account and saw my visit was again cancelled. When I called visitation and asked why they told me their machines were still down and wouldn't be working for a WEEK. If I hadn't checked my account I would have drove 30 minutes to the courthouse just to get turned away cause they can't bother to call and let people know. This wouldn't be an issue and people would be able to see their loved ones without technological issues if they allowed people to visit in person instead of over a computer screen. This is where our tax dollars are going. And it's absolutely ridiculous.

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