michael fidanza

Review of Fayetteville VAMC

Unfortunately, when you have an in person appointm...

Unfortunately, when you have an in person appointment (as of recent since covid is easing up) I walk up to the front desk because I was scheduled for an IN PERSON apointment. I receive a look, and the lady states "what do you think you're doing"? My response, attending my in person appointment to check in. This VA does not take pride and care in what they do.

Secondly, primary care doctors and providers will secure message back to you that they forward stuff and never get back to you. If you request a change in medications, they'll also say "okay on its way" and send you the exact SAME medication you requested be changed.

Lastly, you can stay on the phone all day and press 2 to be connected to your primary care and it will still tell you to press 2 to be connected to your primary care. This is how they get vets to be labeled as "unable to contact".

Just awful