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Most rude snappy inconsiderate staff ive ever met....

Most rude snappy inconsiderate staff ive ever met...allowed my 83 yr old parent to pee themselves after staff were told they had to pee an have help...didnt care..we were told discharge papers were bn writen up an wud b 30-45 min three hrs later not one staff member cud tell me aftr i sat there for so long dr wasnt gonna sign off yet an keep her another night....i have never seen a staff take that long to discharge..b more informative..mayb do a way better job....this is y i choose OSF...we will never come bac to a hospital that feels its ok to treat an elder that way...their ivs were blowing an bleeding on sheets i saw rough treatmnt from staff attitudes for sure no apoligies at all...and ignoring the emerg button from an older patient is horrible too i shudnt have to go out an ask for anything thats y the button is there...the staff wud take extra minutes to come in aftr button was pushed.....just horrible that a staff can b so horrible to sumone NEVER AGAIN!!! Truly upset

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