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We purchased a Kenmore Elite refrigerator 5 years ...

We purchased a Kenmore Elite refrigerator 5 years ago. The compressor failed. The compressor has a 10 year warranty. What this Sears store does not tell you is that there is not a Sears service person for our area. Only a Sears service person can diagnose the failed compressor for it to be covered under the warranty. Be careful. The Gunnison Sears store is still selling this refrigerator and you will not be able to get it repaired under the 10 year warranty. And yes, I did talk to the store and the regional manager, Stewart Ferris, both of which will not take responsibility or help.

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