Trying to book a covid test here is ridiculous fir...

Trying to book a covid test here is ridiculous first time waited for an hour and was disconnected. I called back and it has been a 3 hour wait and still on hold. This is the most disgusting and worst idea ever going to booking appointments at least before you can wait in line and see it move along. I am waiting and don't even have any idea of when I'll be attended