Dee Sea

Review of Republic Services of Virginia

This low rating is for the office service only. I...

This low rating is for the office service only. I work in hoa management; I DREAD having to deal with AAA because they always say "we don't have that community in our records - you need to set up a new account" when they have covered the community since 1990! I have been in this job for 12 years - in the last five years, the abilities of the customer service people have steadily declined to the point that it is an exercise in futility to talk to them at all. And if you ever need trash cans removed from townhouse or condo areas -- forget calling AAA. Just get a handyman to take the extras to the dump and save yourself a big headache.