All the stars for Jimmy, but had to take off one b...

All the stars for Jimmy, but had to take off one because it is still AT&T we are talking about. I have had AT&T since high school and can't bring myself to switch carriers, no matter how many stupid people I deal with or millions of dollars I pay for barely using my phone. It would be a terrible thing, except JIMMY at the downtown location is AMAZING. He seriously is one of the only reasons I have stayed with this carrier. He is the best person I've ever worked with in my 14-16 years with AT&T/Cingular/AT&T and I wish there was a Jimmy every time I needed customer service from any business. All the people at this spot are sweet, but Jimmy is THE BEST EVER. All caps, so you know it's true. He's super honest, funny, smart, and knows what's up. Make an appt first!