For Allen.

For Allen.

All the parts we ordered from you we picked up. IF it was couple days to get the parts for you, WE SAY hold on on it, we need it today and we kept looking around for same day part availability.

1.If you mistakenly order the part and it came, plz pick up your phone and call us so we are aware of what was ordered and came to your facility.
If you did not make a call, plz dont be ignorant accusing someone not to pick up the part.

2. Even if we ordered a part and no longer need it, OR find better price, OR decide going another direction, WE ARE the customer and it is our RIGHT.

Saying I'm not going to serve you today BECAUSE you don't pick up your parts, without even notify the customer of part arrivals, is simply NOT acceptable.

Service is #1 star just for this incident.