C

Catherine Lucy

3 years ago

My review is for a visit to the ER for rabies vacc...

My review is for a visit to the ER for rabies vaccinations. My family all had to get shots after a bat was in our house, and we chose St. Clare since it was the closest hospital. I called ahead to the ER and they were very nice. They checked that their pharmacy has doses on hand (they did), and they even told me the waiting room wasn't crowded if I wanted to come right away. Upon arrival, we were checked in and seen by a nurse very quickly. All together, three nurses worked with my family, including a head nurse. We were there over 3 hours for 4 shots, which was unfortunate, BUT the nurses were very thorough and made sure they administered the shots correctly for each family member (including minors), as it differs by weight. They don't administer rabies shots very often, so it was important that they took their time to do it correctly. The after-care instructions were also detailed and helpful, and the head nurse (Jerry) even called me later that day to check on us. I was very impressed with the service and care my family received.

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