Don't waste your time with this unprofessional com...

Don't waste your time with this unprofessional company. I cancelled a plumber because Norrell claimed to be a Rinnai certified company. Tech called me a day after I scheduled the appointment online and said he didn't have any parts and wouldn't be able to make any repairs if he came out. So frustrating dealing with inconsiderate companies. Will never call this company again and would recommend staying away from them if you want any service