I disappointed with the service; it was the first ...

I disappointed with the service; it was the first time and it would be the last time to do the service at this location. The main reason for the visit was to replace the front brake pads for my Camry. I was told that the service would take 2 hours, but I waited 3 hours; that was not a problem. However, the problem is when I tested the brakes, it was the same efficiency as before as if no service was performed. Honestly, I usually go to Toyota of Plano whenever I need to do any service for my car. Unfortunately, this time I got a coupon to this location and that is why I went.
I will not recommend this location at all.