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This company is horrible; we have rented from them...

This company is horrible; we have rented from them since September of 2013 through present (03/05/2015). When we first moved in, we listed a page of errors and fixtures needing attention to the residence. Of course we had been informed they would have workers come over and fix things. That was the worst thing ever. It has now been over a year of constant problems. broke pipes to 2 of 3 toilets; leaks on base of toilets, air unit had open vent which was a danger to my children, (we had to pay for a stray cat they refused to care for after its eye was popped out from being hit by the open blade in the unit) non closable vents, no grass, (our unit sits in the middle of dirt because they never replaced the lawn after the 4 attempts of fixing a leak that lasted over a year. We paid over 275 each month on water bills because they wouldnt hire a contracted plumber to fix the issue, nor did they assist with the bills. We had to pay over 400 for 2 other stray cats to be surrendered because i gave them a warm place to sleep at night. they have constantly charged us with fees. anything they did fix, was done incorrectly or needed to be redone within a few months. We've had three leaks from pipes which caused our ceiling to collapse each time. The last time is what has made me finally write this review. We called begging for someone to come help as 3 inches of water had filled our children's bedroom and leaking through electrical fixtures , the ceiling, outside of the unit from upstairs, water was everywhere. they sent someone over an hour later. He caught an attitude with me as i expressed my concerns, as the last time they repaired incorrectly caused my 1 year old to be admitted in the hospital with low oxygen levels and unable to breathe because of mildew and mold. They started patching the 12 foot whole immediately without it fully drying which causes more mold. When we called asking to see if we could move into the open unit next door, we were told to either move out or contact an attorney. bills paid up in full, no fees... nothing, and this is how we get treated? to just move out?!! with three children on poverty guidlines?!!! who are they kidding! and then guess what happened immediately after??? the ceiling collapsed (150 lbs worth) of sheet rock right next to my 1 year old playing. IT COULD HAVE CAUSED DEATH OR A SERIOUS BRAIN INJURY!! and yet we are still without a home and without our kids and no where to go. Have they offered us shelter?NO... have they contacted us since to see how things are? NO... HAVE THEY EVEN STARTED REPAIRING, NO!!! they dont care about our safety and not once have they offered to help the situation. this company needs to be investigated by the state, or needs to be out of business. they have rude RUDE staff and management, they dont care for their properties or tenants, nor the innocent children that play on their properties. they dont care for the deserted animals around their property that are a risk to our community; they do nothing but fine you with ridiculous fees. i would NOT recommend this company to ANYONE. ever. its a huge risk in which most likely you will suffer the consequinces.

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