K
Kim DickensonReview ofUS Med Express
We ve been using this company for years to order o...
We ve been using this company for years to order our medical supplies. They make it so easy! We get an email reminder with a prepopulated order list and I just copy and paste it to my reply with additions or deletions for the month. If I fail to reply by the deadline, I get a nice phone call asking me for our order.
It always arrives on the date promised and if something is missing or late, there is a good reason why.
Our customer service rep (Joni) knows me and the kids by name and shows true compassion for our needs. She helps me think through situations and is so helpful in getting needed documentation from our physicians.
Keep up the good work and thank you all!!

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