Liz

Review of Southwest Auto Sales

Overall pretty good car-buying experience. Had a b...

Overall pretty good car-buying experience. Had a bad experience with the detialing/maintenance/mechanic side of the business. We had some issues with parts being fixed and we were told we'd be compensated for the problems and our troubles, but it was never documented. So, when we came to collect, of course that manager was no longer there and the new manager had no idea what we were talking about. VERY unhappy with that situation because of how things were handled and how we were kind of ripped off in a bad situation. Left a bad taste in our mouths for SouthWest for future business.