The hotel itself was fine, but I left my brand new...

The hotel itself was fine, but I left my brand new $700 laptop on top of my suitcase and when I returned from the concert it was gone. The room hadn't been cleaned and we had the "privacy please" sign on the door. I don't know who had access to our room, but I was very disappointed that my room was not secure. The hotel suggested putting in a list and found claim, which didn't make sense to me because I didnt lose the laptop. It never left the room. When nothing was turned it (obviously) I got to file a missing items claim. I have 0 hope that I'll get the laptop back, but the hotel itself was clean enough and the staff was friendly.