Been going here for many years with all of my pets...

Been going here for many years with all of my pets. I spent 30 minutes on the phone waiting to get an appointment. Waited 1 hour 10 minutes for said appointment, whilst other dogs and cats who came after me, went in before me. Questioned staff about it twice. Obvious screw up, I eventually just walked out. Will be going to the Lost Dog's home clinic in the future, vaccinations cost the same, and they see you within 10 minutes of your appointment time