Ken Flory

Review of CroppMetcalfe

Technician was respectful, knowledgeable, and sinc...

Technician was respectful, knowledgeable, and sincere. However I was charged $240 for a gas flame ignitor for my furnace which was supposedly cracked/broken. A new one can be purchased online for $25 bucks. The interesting thing is that the technician took the "old and broken" ignitor back and put it in the new ignitors packaging box, instead of putting it in the trash. If it was old and broken, why are you keeping it? Anyways, the technician was able to back trace the electrical problem all the way back to the circuit board and solve the issue, which was impressive.