I have been a customer for 50 years and never had ...

I have been a customer for 50 years and never had a confrontational situation until this evening. I pulled up to the drive-thru window and waited a very long time, nobody came. I went inside and ordered a pie to go. I asked the manager why no one had come to the window. His response, if I would have phoned my order in they would have known I was coming. No one staffs the window, they are shorthanded. I asked why there was not a sign saying they do not take drive up orders? Because it is just a pick up window only. I canceled my order for the pie due to the manager s attitude. This happened at 7370 McKnight Road at 9:30pm. I never had this problem with the Eat N Park on the other side of McKnight. You have lost a customer for the rest of my life. I m sorry everyone is shorthanded and can understand that, if it is presented in a professional there is not a problem.