SAROJ Saigal

Review of Bond Factory

I bought a round fire pit with granite table all a...

I bought a round fire pit with granite table all around and fibreglass faux brick exterior. Unfortunately the fibre glass exterior cracked in several places. I contacted Bond Manufacturers and the customer service was prompt, courteous, and provided excellent satisfaction. Christina Smith and Hayde Guevara took a personal interest in helping to resolve the problem. They refunded the full amount of the fire pit, even though it was outside the warrant period. I was very impressed with the superb customer service.