J

Jonathan Morse

4 years ago

Customer service is nonexistent. If you have a cho...

Customer service is nonexistent. If you have a choice, literally use anyone else.

I have had residential pickup missed 2 of the last 3 weeks. I have had to place 8 different calls in to Customer service, only to be told "there's a ticket in" and then still not have my trash and recycling collected. I call in the late afternoon, and get told to call back after they close. The voicemails being left don't get a call back response either.

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