Charlie Smutz

Review of Carman Ford

My wife and I DREAD shopping for a vehicle. My wif...

My wife and I DREAD shopping for a vehicle. My wife wanted a "new" vehicle, and had been looking at the Escape. We are friends with Scott Henning, so we went to Carman. Scott was already with someone so we told the sales people we would wait. We were approached by Ken Chin who told us Scott would be tied up for some time as he was selling a vehicle. Anguished we were now going to get the run around, we cautiously went with Ken. We picked out a Certified Pre Owned 2013 Escape. Ken assured us Scott would get credit. We were there for 7 hours. BUT not because of the standard run around we were expecting. They sold 3-4 vehicles since we had gotten there and now it was time for the 4-5th. Ken went over all the vehicles options, answered ANY question we had. We took it for a test ride. Ken then proceeded to find out what we were comfortable paying. Bob Carty is not your typical GM he was low pressure and extremely down to earth, he listened to what Ken told him we wanted, THEN gave an excellent price. Our trade which we bought from their Dodge showroom was paid off, and the deal was done. Then the next thing we dreaded the Business Manager. Dan Miller was just as nice as the rest of the people we had dealt with earlier, He answered all of our questions and assured us what he was saying was what was going to happen. I would highly recommend Carman, they are NOT your typical car dealership.