They are making good business no doubt. But that i...

They are making good business no doubt. But that is something distracting them to take good care of their guests. Sometimes you have to wait for 30 mins to get an escalator. House keeping only takes care of beds and toilets, rest things you will find dirty (chair and table are full of snacks). They will discourage you to book their hotel room through any other websites. I have booked a room through expedia but given an another room (small in size) when I arrived here. This is my third time in this hotel and I really started hating it now. No sheraton next time!