Danisha White

Review of Embassy Suites Galleria

My husband brought me here for a quick getaway to ...

My husband brought me here for a quick getaway to celebrate my birthday. When we arrived, I started checking out the room, and in the bathroom tub, there was hair inside and on it. The sink in the hallway had only cold water. The hot water didn't work. When I made it to the bedroom, there was hair on the bed as well. Hilton property's are our favorite places to stay when we travel, and this is the worst Embassy Suites we've ever spent a night in. There wasn't a hot breakfast either. In addition, when we cleaned our bathroom to take a bath. The towels were dirty. I was totally shocked because I've never experienced this. Lastly, our checkout was at 12 noon. The Cleaning Lady knocked three times to see if we were leaving. We will continue to stay in Hilton Property's, but definitely not this location ever again!