Adria Stembridge

Review of Overstock Liquidator

I went here to buy a mattress based on the reviews...

I went here to buy a mattress based on the reviews posted here. Yes, they have low prices, but there are a couple important facts that I learned.

1) There are no warranties with any mattresses sold here. Once you pay for it it is yours. Be sure you are getting the one you want, because you can't exchange it if it doesn't feel right back home.

2) The sales people told me several times these were brand new mattresses. The mattresses are sold in thick, clear plastic covers that are sealed. Just like the new ones. But when I got mine home and removed a section of the plastic, I saw "pills" on the fabric surface. Pills ie, rolled up fabric like you see on sweaters. When I tried to lift one of these off, it wouldn't come easily because there were strands of blonde hair attached to it. I am dark haired. This "brand new' mattress was obviously used by somoene before it wound up at Overstock Liquidation. I'll give the sales people the benefit of the doubt and that they didn't lie to me in the store. But these appear to be lightly used mattresses and that explains the very low prices reflected in other reviews on this page.

The sales staff were nice, but I wasn't pleased when I saw the hair and evidence of prior use.