Tess Obenauf

Review of Megaplex Theatres

What a fascinating, fun world within a world!! We ...

What a fascinating, fun world within a world!! We went to watch Avengers Endgame, selecting the usual luxury seats. Yes, I've grown accustomed to this rare treat. There seemed to be plenty of staff around to handle the intake of movie-goers but when it came to providing directions when asked where the concessions were located, employees didn't seem to have much other than "in that direction" for instructions. We enjoyed the stroll wandering around since we had plenty of time before the movie began. After the concessions visit, we headed back to the assigned theatre and asked for the nearest bathroom. It's always good to have that knowledge before settling in, right? Well!! It wasn't helpful to ask because each of three separate employees simply pointed and said we could find the bathrooms "marked in that direction." This place is big enough "you are here" signs would be beneficial as well as naming the entrances to return to your closest parking location. We have Google to thank for getting us back to our parking spot. Inside is quite a labyrinth with plenty to fit your appetite as long as you are prepared to pay the piper
Area for improvement? Train the staff to know their surroundings and offer the help or/and post maps to help people find their way.