Chris Pesce

Review of Mohonk Mountain House

We've been coming here for over 10 years and our l...

We've been coming here for over 10 years and our last stay felt like it was a completely different experience. From the confusing line of cars at the entrance where we were asked to fill out a form online about covid with no reception and asked to fill in and circle back to the beginning of the long lIne of cars (with an attitude!) to the rushed welcome, rushed service at ala carte dining room... everything just felt like it was run by a completely different company. On the last day of our stay we went down for breakfast at 9:30am to find out it was closed... the lady there had no idea where to send us as an alternative.. a lot of new employees with no clue of anything about mohonk mountain house and we ended up standing on a 20 minute line for a continental breakfast! Felt like a best western. The funny thing is with all of the changes that have taken place they have the nerve to still charge full price with no discounting during these "weird" times at the hotel. This used to be my favorite place in the world, that has now changed for my family. They may have just lost generations of stays from our family. I would wait until things go back to normal before going to this place.