The only thing making this place is that the rooms...

The only thing making this place is that the rooms are new. They opened the spa and hotel last June, The hotel and restaurants need management. It s a high end resort with low end management. We are paying $1000 a night. We booked our room in April for the last weekend of July and our restaurant reservations in the beginning of June. I received a phone call at the end of June confirming my dinner reservations for the last weekend of June. I responded No, the reservations were made for July! They changed them to July. The week before our arrival we received numerous phone calls stating that they need to cancel our dinner reservations due to an buy out of the restaurant. The girls that called one I remember being Elaine acted excited about the buy out. We were not rebooked at the other restaurant on site. I was transferred and I left a message. I emailed the lady that booked my hotel reservation. I did receive a phone call two days later and was told we had a reservation at the other restaurant. The reason we cane here was to bring another couple for a wedding on the night of the buy out! This was done last September so why did they make my reservation? Lunch on Friday took 90 minutes to get after asking about our meal it cane out cold. I received numerous phone calls regarding our dinner reservations. They doubled booked ya on Saturday night but after checking in for our reservation we are still waiting for 39 minutes, The bartender was rude so we moved to the lobby to wait! We will not return here! Good luck to them after a few years if this type of management continues !