Michelle Kucera Review of The Congress Plaza Hotel
Let me start by saying, I was so excited to stay a...
Let me start by saying, I was so excited to stay at this hotel. Built in the 1800 and all of its history. The inside is beautiful. The staff are great. The food not worth 14.00 for a pancake. Not worth 7.00 for cereal.
Location is perfect.
The room.... Awful. It was so hot. After spending a good 30mins trying to figure out something that should be so simple for AC/heat I started to get angry. The sticker that is supposed to show you where to turn the knob was on wrong. The high is same as low. Couldn't get the thing working. It was hot and musky Snelling. I called the front desk, mind you it's well after midnight, only to hear they don't even have the cool air on. I said that's a but ridiculous and asked for fan. There weren't any fans left for anyone. Apparently everyone complained about this.
The beds were so hard. I like firm but not concrete slab firm.
Sleep was non existent with how hot it was and the beds.
The shower... Cold... Forget about a warm shower. The tub, old and brown stains. There was mold as well.
After getting our stuff together and moving covers 2 pills show up on my daughters bed. Tevva from what I Googled. Great... Why are there pills in my childs bed? The manager kind of made it seem like I put them there. I told her to look them up and see when that particular pill color and shape was discontinued. I was angry at the tone of her voice.
Needless to say, we will not be staying here again. Too expensive. These rooms are worth maybe 50/night. I've stayed at motels better than this!
Comments: