Megan Daniels

Review of Elan Realty Group Inc. / Elan ...

Let me begin by saying I wish there were a way to ...

Let me begin by saying I wish there were a way to give zero stars.
I found two properties on Elan Realty Group website that were in my price range and available.
I called and spoke with an agent named Johnpaul. He told me he would call me back or text me to let me know when I could view one of the two apartments. Johnpaul did not call, nor did he text me.
Days later, I found another apartment for less than my budget and in a well known Chicago neighborhood. I called again, and Johnpaul answered the phone. He looked up the property and told me he would need to confirm the price. He called back, and we scheduled a tour for the next day after he confirmed the cost of the apartment with another associate.
The following day I texted Johnpaul to confirm again my appointment and where to meet him. He texted me back, saying he needed to confirm the price again because it was "too good to be true." Later he texted me back saying the price was actually $2,000 more than the listing on the website. He was not apologetic and did not attempt to call me to explain the situation or any new information he'd received.
I would NEVER recommend Elan Realty Group to anyone. Not only were they a pain to get in contact with, but they also should probably look into hiring a detail-oriented person to place descriptions and prices on the website.
It's truly ridiculous and unprofessional.