Did not get as far as renting as the reception I g...

Did not get as far as renting as the reception I got when I walked through the door was the worst customer service I have ever experienced. Basic manners were lacking, absolutely unprofessional.
Cannot actually believe that their business survives. I offered feed back as i would very much like to know if I could improve my business especially if I was failing at the basics , the reaction I received made me realise that the best thing to do was leave.
Why would you rent with a company that cannot be bothered to acknowledge your presence in their shop. ???