Carolina Apgar

Review of Sandals Montego Bay

We're here on our honeymoon, and the resort is bea...

We're here on our honeymoon, and the resort is beautiful, rooms are clean. We went all out and reserved the M1 millionaire butler suit. The room is very spacious, but the butlers we have helping us are anything but what we expected. They aren't timely, attentive or professional by any means. We have asked them for specific things, and they just make excuses. There is construction going on all around us, to where we can't even hear the ocean. We have called management about the inconvenience, and they have done nothing to help.
Two stars are for the cleanliness, and other wonderful staff like Robert the waiter!