Cindy Ngu

Review of FastTrack

I'm almost positive that after this trip, I would ...

I'm almost positive that after this trip, I would not willingly choose FastTrack for my airport parking needs. This might be long.

I booked a covered parking spot through SpotHero. Cool. When I arrived, the attendant at the entrance said no covered spots were left, and I'd have to take up the price difference with SH. A shuttle was dropping someone off who had parked in a covered space, so I was told to go there to wait. I watched the driver back up in the somewhat narrow row and hit another car. Both that driver and I had to back out of the row (so the driver could get out, since the shuttle was on the other end). A guy ended up taking the spot I was waiting for because "they told me to park at D." The shuttle driver told me to go to another row because that guy had already parked and was already gathering his stuff. The other row I was directed to had no parking (I drove it twice), so I had to go back to the entrance to figure out whether there was another spot, or if I should just park at the actual airport. I was finally directed to an open spot. I parked only because I was risking missing my flight (I did get to the lot early, but all of this ate up that time).

I don't care about covered vs uncovered in terms of the spot. I only care about the price difference I might have paid. But there whole thing was just messy. I'm sure their system works when it's not so busy, but they were just about completely full. The pictures online are definitely better than reality.