AL ADHADH

Review of LA MAMOUNIA Leading Hotels of ...

They have to improve their customer service polici...

They have to improve their customer service policies. People are good but managment policy is lacking warmth.

A friend said I should check it out. I am well dressed and respectful and usually people extend me every courtesy. When I arrived, they would not let me take my Boss shopping bag with me inside. They would not serve lunch after 3 pm. They would not let me take pictures of a statue inside.

The staff in the garden was nice, but the menu is limited: burger, hot dog, and quesadilla. 3 items ! Nothing local? I paid 52 dollars for two cups of Moroccan tea ( had better ) , three dip spread( the size you get for free usually) and spring rolls ( smaller than the regular chinese variety.

The hotel is not well lit. You squint to see the ceilings, but it looks dusty and may need maintenance. They have a nice garden I will give them that. I chose not to stay there and left to the Sofitel. The Sofitel upgraded me to a suite without asking. Everyone is super nice and they have an amazing lounge with live music.