Greg Intermaggio

Review of ACA Talent

Bottom Line: ACA is unwilling to provide refund fo...

Bottom Line: ACA is unwilling to provide refund for incomplete and poorly executed contract.

We signed a contract for ACA to provide 20 qualified candidates for interview. Vincent assured me that while our target timeframe of just 2 weeks was a little bit ambitious (I agreed), if we didn't get 20 interviews in 2 weeks, it shouldn't take much longer at all.

Instead, ACA wasted hours of our time by scheduling interviews with candidates that did not meet the qualified criteria agreed upon. To date, they have provided a total of 7 candidates who are actually qualified and interested in the job. There were 6 interviews of candidates who did not meet the minimum requirements agreed upon or who did not follow-through with their interview, and another 6 who either became non-responsive after interviewing or accepted another job prior to starting work with us.

Forgive me for making the bold assumption that the candidates they provided would actually be interested in our position. We've had much better results for our dollar with Indeed's "Indeed Hire" recruiting service.