THEY DON'T EVEN DESERVE THAT ONE STAR. KFHC STAFF ...

THEY DON'T EVEN DESERVE THAT ONE STAR. KFHC STAFF AND THEIR DOCTORS SHOULD NEVER BE ALLOWED TO DEAL WITH ANY PUBLIC SETTING, ESPECIALLY WHEN DEALING WITH A PERSON'S WELL BEING. ALSO KERN FAMILY HEALTH CARE-MEDICIAL TRANSPORTATION IS A JOKE AND A BIG WASTE OF TIME. THEY PUT YOU ON HOLD FOR HOURS, FINALLY WHEN YOU GET THROUGH, THEY TALK DOWN TO YOU, AND PUT YOU ON HOLD AGAIN TO CONFIRM THE AUTHORIZATION WITH THE MEMBERSHIP DEPARTMENT, WHERE THEY COME BACK ON THE PHONE, ONLY TO LET YOU KNOW THAT THE MEMBERSHIP DEPARTMENT IS ALREADY CLOSED AND TO TRY AGAIN TOMORROW. THAT IS IF YOU ARE LUCKY ENOUGH, SOMETIMES THEY COME BACK ONLY TO HANG UP THE PHONE ON YOU. THAT IS WHAT HAPPENED TO ME TODAY, BY SOME REP NAME MIRANDA, WHO I AM SURE THEY HIRED OFF THE STREET AND KNOWS ZILCH ABOUT WORKING AND DEALING WITH THE PUBLIC!!!!!