I tried to plan a birthday celebration/sing along ...

I tried to plan a birthday celebration/sing along here. I emailed them and never got a response. I followed up with a phone call, and when I talked to them, the staff was rude and the manager was "too busy to talk to me." (Literally, that is what I was told.) After being there several times, I am done. I'll be taking my business elsewhere. There are other piano bars in town.