Lady Chills

Review of Methodist Health System - Meth...

My husband was admitted from the hospital from the...

My husband was admitted from the hospital from the ER. While our experience with the nurse was satisfactory, I still left the hospital confused. We received a bunch of resources and good information but some other things just wasn't sticking. Most of the professionals talked at us language and terms familiar to medical. But no one was rude until I met Andrea Lee. Ms. Lee was at the front door and I explained to her we spoke with a social worker and was told could come back to hospital. When I asked her to get someone down to talk with us she literally stared in another direction as if I didn't ask her to call for assistance. I walked out and used the phone and my mask was done. She had no problem asking me to pull my mask up and stating the rules. But she refused to call someone to help me..