I ordered because we use them at work, when delive...

I ordered because we use them at work, when delivery didn't turn up the next day I emailed and got a response within 24 hours explaining the situation; unprecedented level of orders, what they were doing about it and the impact it would have on my order. They upgraded my order, at no additional cost and delivered within the time line given. Considering the circumstances that's very good. Well done FAW