If I could give less than one star, I would. Comm...

If I could give less than one star, I would. Communicating with Go Configure has been nothing short of awful. We ordered the Skyfort II playground from Sam s Club with the have it built option. The shipping of the play set was great, quick, and absolutely no issues there. As Go Configure s website said, we contacted them once it was delivered to schedule a time to have them put the play set together. Upon initial discussion, we were told we d be contacted with 48 business hours to schedule a date for assembly, but that didn t happen. We waited 96 business hours, called HQ to figure out what had happened, and were given the run around. Apparently they didn t have contact with the builder they assigned it to, so we were assigned another builder, but still no communication, even though we were told we d be contacted that same day. It s now been over two weeks, and I had to contact them to figure out what was going on. After a couple of hours of being on hold and playing phone tag, we were contacted and told the soonest we could have a builder assemble the playground was June 12th (two months from today s date and three months after purchase date)!!! This is absolutely ridiculous. We ve been nothing but patient and understanding, but when we received this call, the associate on the phone was nothing but rude. I can t stress enough how disappointed I am in this company.