Darius Lahoutifard

Review of Keyes European (Mercedes–Benz)

This review is for the service department only. I ...

This review is for the service department only. I have owned MBs in the past 30 years. Have experience with many dealerships. Called today for getting a quote for a bulb replacement. Gave VIN#. Was asked to stay on the line 5 minutes. Then they asked to call back since they could not quote. 2 hours later, no call back so I called again. Same thing for a second time. VIN#, 5 min wait, etc... All that to hear a quote twice more than other dealerships!!!